Responsible Gaming
Responsible gaming is an issue we take very seriously at ZERO36. Gambling addiction and misuse of the software should be avoided at all costs.
Additionally, every effort is made to prevent underage players from accessing the software and we are committed to creating and maintaining an entertaining and responsible gambling environment by implementing and maintaining eCOGRA’s responsible gaming requirements for the enjoyment of responsible users only.
However, preventing underage players from accessing the software is a responsibility that must be shared with our legal-age players.
The NORC Diagnostic Screen for Gambling Disorders
If you want to self-assessment whether to modify or seek help for your gambling behavior please click here.
Verify Me - Identity Checks
The stringent steps we take to ensure that only people of age enter Zero36 Mobile Casino include using VerifyMe.
An international fraud prevention service, VerifyMe integrates government-issued ID database checks, algorithms and
web-based signatures to verify the age and identity of new players.
Any details we request from you are purely to verify your identity - this is both for your protection and for ours. If you
have any questions, please do not hesitate to contact us at any time.
If you share your computer with friends or family who are under the legal age to participate in our games and you would
like to restrict their access to this site,please click here to register with this filtering company.
Tips for Parents:
- Don’t walk away from your mobile device while the Casino software is running.
- Do not allow minors to participate in any gambling activity, even just as a joke or for fun.
- Keep your Casino account number and credit card(s) inaccessible to children.
Additional Important Tips:
- The player’s personal choice should be the only motivator to participating in gambling games.
- Defining clear limits for making deposits, placing bets and losing should be done before playing commences.
- Never gamble if:
* you are under legal gambling age – under 18
* gambling gets in the way of daily responsibilities
* you are recovering from any kind of dependency
* you are under the influence of alcohol or any other substance
* the objective is to recover prior losses and cover debt
Please remember that gambling is designed for entertainment purposes and the games involve risk. There are no magic formulas for surefire wins.
Where To Get Help
If you suspect that you or someone you know of having a gambling problem, the following organizations offer assistance:
Self Exclusion
If you would like to self exclude yourself from playing, please contact our Customer Support Center and state how long you would like to be prevented from using ZERO36 Casino software. Please note that upon making such a request our policy is to prevent usage for a minimum 7-day period.
If you wish to request a deposit limit, please contact us and a operator will deal with your request.
The decrease of deposit limits are available per day, per week and per month. Your requests shall be dealt with timeously by an operator. Increases in previously decreased deposit limit requests shall only be effective after 48 hours.
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